Terms of sale

Last updated: 8 September 2026

What you are buying

A licence to watch the video lessons and download the printable material of the plan you chose, for your own use and for the dogs in your household. One payment, no renewal, no expiry date.

What you are not buying

You are not buying the right to resell, republish, upload elsewhere or teach the material as your own, and you are not buying veterinary or behavioural consultation for a specific animal.

Formation of the contract

The contract exists when the payment is confirmed by Stripe and we send you the access link. Until then nothing is owed by either side.

Price and taxes

Prices are shown before tax where tax applies. The amount charged, the currency and any VAT are shown at checkout before you confirm.

Suitability and limits

This is education, not a clinical service. If a dog has bitten a person or another animal, or if a behaviour is getting worse, the course tells you plainly to work with a qualified professional in person and, where relevant, a veterinarian. Nothing here replaces that.

Account and access

Access is tied to the purchase, not to a password. Sharing the link is sharing your purchase; if a link is being used by many different people we may close it.

Changes

Lessons may be re-recorded or added. Anything added to a module you own is included at no extra cost. If a module is removed, you keep the copy you downloaded.

Law

These terms follow the law of the seller's country of establishment, without removing any right a consumer has under the law of their own country of residence.